The Healthcare Business Process Outsourcing (BPO) Market is witnessing substantial growth, with a projected market increase of USD 17.3 billion at a CAGR of 10.87% by 2028. One of the primary drivers for this growth is the sector's focus on cost reduction, coupled with advancements in cloud computing. BPOs are offering valuable support across various services, including patient epidemiology research and pipeline analysis, which benefit healthcare providers immensely. Furthermore, BPOs are essential in handling patient inquiries, scheduling appointments, and overseeing patient registration processes. Their role in managing payroll, processing data entry, medical billing, and revenue management ensures that healthcare organizations are able to operate more efficiently and maintain timely reimbursements from insurance companies. However, healthcare regulations and compliance, as well as language barriers, remain hurdles that BPOs must overcome to ensure customer satisfaction.

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